Privacy statement


iOpener Privacy Statement

Protecting your privacy is of importance to us! We therefore provide you with the following information on how we handle any personal data such as your name or e-mail address collected or obtained automatically when using our online offerings.

Object of this protection of privacy statement

This protection of privacy statement applies to all services offered on our website at /. Unless stated otherwise, this statement only governs how iOpener handles your personal information. In case you make use of third party services, their privacy terms shall exclusively be applicable. iOpener shall make no representations concerning those third party privacy terms.

Responsible Entity

Responsible Entity as defined by the German Federal Data Protection Act:

iOpener Media Gmbh
Roermonder Strasse 199
52072 Aachen

Nature and extent of information collected

You may use some of our online services without submitting any personal information. Other services may only be available upon registration. Should you register to use our website or contact us through the website, it will then be necessary to submit personal information such as your name and e-mail address, which will be requested as needed. You are free to decide at any time whether you wish to communicate personal information to us.

During the course of any visit to our website, our servers will automatically collect your IP address, the name of the webpage from which you accessed our website, the pages you visit on our website, as well as the date and duration of your visit. Accessing our website will provide iOpener with reference data that will be stored for security purposes and that might identify the user, such as the IP address, date, time, and pages visited.

During a visit to our website, short text files called 'cookies' are downloaded to your computer from time to time and stored by your browser. They serve the purpose of making our offerings user-friendly, effective and secure. Most of the cookies we use are so-called 'session cookies' which are removed automatically once you log out. When you close the session by closing your browser, the cookie remains for some time and then is either overwritten or is deleted by the client. Your browser can be set not to accept cookies. However, in this case, parts of our website may not be accessible to you.
We gather statistical information for the analysis of internet users and their behavior. The regular evaluation of the access statistics provides information regarding the number of visitors over time and the varying effectiveness of our offers. Among other things, the evaluation of these statistics provides a direction for further development of the website and serves as a foundation for establishing new or improved strategies.

Use of your personal information

Personal information collected via our website is processed and used appropriately and in accordance with the provisions of law, in particular with those of the German Federal Data Protection Act (BDSG) and those of the German Telemedia Act (TMG). We will not collect, process, nor use any personal information unless you consent or the law otherwise permits it.

If this consent is made in an electronic manner in the context of our online offerings, we will fulfill the legal requirements to inform you about it.

Your personal information will be stored on specially protected computers. Processing and storing of this information will occur solely in accordance with the purpose for which you have supplied it.

We use your personal information in order to organize our online offerings and range of services in line with demand, as well as to improve them continuously. In addition to this, we use your personal information for means of communication (e.g. via newsletters) and to reply to your inquiries. Finally, we utilize your information to prevent abuse of our website and to investigate unauthorized access to it. Our staff and our service providers are obliged to comply with Section 5 of the German Federal Data Protection Act.

Passing on of information

We shall not pass on any data to third parties, neither for commercial nor for non-commercial purposes. Any personal information that is supplied when placing an order will only be used within iOpener and its affiliated companies.

In the case that iOpener, companies that iOpener controls, single subsidiaries, or business units are sold, the customer information that belongs to this unit of the company will also be transferred as part of the sale. Nevertheless, your data will still be subject to this privacy policy and the applicable statutory data protection rules.

Deletion of information

In the event and to the extent that your personal information is or becomes unnecessary for the aforementioned purposes, we will delete it. If we are obliged to store such data due to fiscal reasons, they will be blocked and thus made unavailable for further utilization.

Changes of privacy policy

iOpener reserves the right to update this privacy notice if necessary according to future changes in the utilization of your personal information. You will be informed via e-mail of any such changes, provided you have communicated your e-mail address to iOpener.

Disclosure, withdrawal of consent

You may withdraw your consent to the collection, use and processing of your personal information at any time, effective for the future, by sending an e-mail to If you would like to contact us with questions concerning our privacy notice, please send us an e-mail to the above address. Using the same address you may view, alter or delete any of your personal information that iOpener has stored at any time.

© 2009 iOpener Media GmbH